Introduction
It is very important to contact Profit Tools to confirm compatibility prior to upgrading system hardware, operating systems, and applications that integrate with Profit Tools. It is especially important to confirm compatibility with peripherals such as scanners and mobile devices. Profit Tools Inc. maintains backward compatibility with older software and hardware whenever possible, however it is sometimes necessary to upgrade hardware or software prior to a Profit Tools installation or upgrade.
Profit Tools Hosted Considerations
Hosting considerations will take precedence over other compatibility mentioned in this document.
Accounting Packages
Only current versions of QuickBooks Enterprise (as listed on Intuit's website) are supported in direct integration which requires Profit Tools, Inc. to host your QuickBooks application. An alternative to direct QuickBooks integration is to use export/import of IIF files, see the compatibility requirements for this method under the Accounting Package section.
Document Imaging
Direct scanner integration is not supported in the hosted environment. Documents can be scanned on local workstations and the resulting images must be moved to the hosted Profit Tools server using FTP. Scanned images must be TIFF image format, 300 DPI, Black & White to ensure compatibility with Profit Tools.
PC*Miler Fuel Tax
PC*Miler Fuel tax is no longer provided or supported by ALK. Profit Tools will continue to allow export of fuel tax data for customers running a current version of the PC*Miler mileage application.
EDI
Due to the variations in EDI trading partners contact Profit Tools Inc. for additional information and analysis regarding integration with the following transaction sets.
- EDI 204/990/997Load Tender / Accept-Reject / Acknowledgement
- EDI 210 Invoice
- EDI 214 Status Update
- EDI 322 Terminal Gate Activity
Email Services
Profit Tools applications are compatible with standard SMTP servers and simulate email clients to authenticate and send email.
Due to the amount of email that can be sent by the application it may not be possible to use a service provider that enforces time based sending limits (such as GoDaddy).
Authentication Methods & Protocols
- TLS/SSL port 587 (Not compatible with SMTPS on port 467)
- Plain Text
Operating system requirements
- .NET 3.5 & .NET 4.0
Imaging Hardware
We strongly recommend that you contact Profit Tools Technical Support prior to purchasing new imaging hardware.
Direct Integration Scanner
Direct Scanner Integration with Profit Tools requires a scanner that uses ISIS compatible drivers.
For a complete list of ISIS compatible scanners visit the EMC2 ISIS Microsite, or visit http://www.1stinscannersl.biz/profittools/ for a list of Profit Tools compatible scanners available for online purchase from our preferred vendor.
We do not recommend Kodak scanners.
We do not support the Fujitsu ScanPartner with SCSI card.
Image Storage
We recommend a separate hard drive (or RAID array for high volume installations) for scanned documents with automatic file backup system and UPS backup. Sufficient hard drive space for 36 months of anticipated scanning volume is recommended (1GB of storage space equals about 20,000 scanned documents. A scanning volume of 500 documents per week, 26,000 per year, would require 3GB to sustain 36 months of operation).
Scanning Workstation
The scanner hardware specifications will identify the compatible Operating Systems and hardware for the scanner. Note that some scanner models will provide ISIS drivers for some operating systems but not for others. Prior to purchasing a scanner, it is important to confirm that the ISIS drivers provided are compatible with the operating system of your scanning workstation.
Software
Although we regularly update and refresh information regarding software compatibility, the software landscape changes often and sometimes unexpectedly. We recommend that you contact Profit Tools Technical Support prior to upgrading or purchasing applications that will interface with Profit Tools. Profit Tools maintains backward compatibility with older software whenever possible, however it is sometimes necessary to upgrade software prior to a Profit Tools installation or upgrade.
Accounting Packages
- QuickBooks Pro / Premier Direct Interface
- Version 2013 through 2024 US.
- Version 2013 through 2019 Pro Canadian.
- Interface with the payroll module is not supported.
- Versions 2013 and later compatible with Windows 7.
- Versions 2013 R3 and later compatible with Windows 8, Server 2012, and Server 2019.
- QuickBooks Enterprise Direct Interface
- Version 2013 through 2024.
- Interface with the payroll module is not supported.
- Versions 2013 and later compatible with Windows 7.
- Versions 2013 R3 and later compatible with Windows 8, Server 2012, and Server 2019.
- QuickBooks Pro, Premier, Enterprise (IIF Import)
- All Versions of QuickBooks released after 2007
- Peachtree
- 6.0, 7.0, 8.0, 9.0, 10.0, 2003-2012, Quantum
- MAS90 (Requires Visual Integrator)
- 5.1 (Others are likely to be compatible also–call with your version to check.)
- SAP
- AR only - custom file format
- Other
- Other Accounting Packages may be supported via a generic file output, ODBC query, or custom export. Contact Profit Tools for information on customized options available for accounting data.
Custom Accounting examples
- Dynamics (with Integration Manager)
- Requires custom data mapping from Dynamics
- SBT (flat file)
- VisionPoint version 10
- MYOB (flat file)
- Traverse (flat file)
- 9.41, 10.1
- DacEasy (requires Second Story Interface Component)
- AccPac (all versions)
- Custom configuration / programming required
- NewViews (flat file)
- Not Supported
- Realworld (flat file)
- Not Supported
QuickBooks Notes:
- Direct interface to the multi-currency version of QuickBooks is not supported.
- QuickBooks Payroll is not supported.
- QuickBooks products prior to 2013 please contact Profit Tools Support.
- If using Profit Tools hosted refer to the section Profit Tools Hosted Considerations.
Operating Systems
New Releases of Profit Tools are designed to run on currently supported versions of Microsoft Windows. Prior versions of Profit Tools should continue to work on earlier OS versions, but may no longer be supported based on the Profit Tools end of life.
- Windows 2016 Server
- Windows 2019 Server
- Windows 10 Pro and Enterprise
Note:
- Profit Tools compatibility does not imply compatibility of 3rd party applications that may interface with Profit Tools.
- All 3rd party application such as accounting, scanning or mileage software should be verified separately. When installing programs on Windows it is recommended to install all programs as Administrator.
- It is recommended to install Profit Tools outside the ‘\program files’ directory.
- User Account Control (UAC) should be turned off.
- Windows editions below Professional (Starter/Home/Basic) are not supported due to network and security limitations.
- All applicable operating system service packs to date should be applied to ensure OS related problems do not occur.
Mileage
Trimble/PC*Miler Standard (Requires connect components)
- Versions 31 through 35
Trimble/PC*Miler Streets (Requires connect components)
- Versions 31 through 35
Fuel Cards
- Comdata, T-Chek, TCH, EFS, FleetOne (Comdata format)
- (MultiService Corporation is not recommended)
Notes: Older PC*Miler/Trimble Maps versions are not compatible with Windows 8 or Server 2012. Check with Trimble for Windows operating system compatibility.
PC*Miler/Trimble Mapping was discontinued and the API is not supported after PC*Miler version 31.
Office Productivity
Profit Tools does not rely on Microsoft Office products (Word / Excel) to generate exported documents, but an office productivity application is needed to view these documents. Older Microsoft Word and Excel documents do not always maintain the original layout when updated to newer versions of Word and Excel which may cause formatting issues when updating the Office version. Formatting issues can also occur when Profit Tools version is updated due to changes in the OpenXML tools we use to generate the documents.
Read more on Microsoft Word regarding layout issues when using old Word documents with new versions of Word at Microsoft's website.
- Microsoft Office 365, 2016
Mobile Communications
Either smart phone or tablet based communications devices or hard mount units can be used to for dispatch and driver communications. Call for latest product and version compatibility.
- DiSC Mobile
- Profit Tools Mobile Direct (HTML interface)
- Omnitracs (formally Qualcomm)
- PeopleNet
- Trimble (formerly @Road)
ELD
- Forward Thinking
- Geotab
- Omnitracs
- PeopleNet
- Rand McNally Fleetwatcher
- Samsara (GPS and HOS only)
- XRS