You may request a pre-configured RDP shortcut by submitting a request though the WiseTech eRequest Portal or follow the steps below to setup access to your hosted environment.
- Click start
, type "mstsc", and press enter.
- Select "Remote Desktop Connection" and wait for the Remote Desktop Connection window to open.
- Select "Show Options" in the Remote Desktop Connection window.
- Select the "Advanced" tab, select settings, select the radio button "Use these RD Gateway server settings.
- Server Name: pt-rdg-nlb.envaseconnect.cloud
- Enable "Bypass RD Gateway server for local addresses".
- Select "Use my RD Gateway credentials for the remote computer" under Logon settings, and select OK.
- Select the "General" tab, and enter the RDS server name in the computer field. If you were not provided with the server name, request the server name though the WiseTech eRequest Portal. You may also request a pre-configured RDP shortcut.
- Computer: PT-####-RDS-01 (Replace #### with your hosted identifier).
- Username: (enter your hosted username here)
- Enable "Allow me to save credentials"
- Select Save As, type "Profit Tools (Envase Connect) in the file name field, and save the RDP shortcut to your desktop.